TERMS AND CONDITIONS OF BOOKING (CHAMBRES D’HOTES)

PRICES

The prices are per room per night and vary depending upon the number of persons occupying the room. They include electricity, heating and water charges. Breakfast is also included.

DEPOSIT

A non refundable deposit of 25% of the total accommodation price is required to confirm the booking. The reservation cannot be held unless the required deposit is received within three days of the date of making the reservation.

PAYMENT OF THE BALANCE

The balance of the total accommodation price is payable on departure from the property. We are unable to accept credit cards. Settlements must be made either by cheque drawn on a French bank account or cash.

ADDITIONAL COSTS

The costs of any additional, sundry items, such as refreshments purchased while on site, are payable on departure.

CANCELLATION

If notice of cancellation is received before the commencement date of the stay, the full amount of the deposit is payable.

Should the stay have to be terminated earlier than notified, the full price for the booked period will be payable.

We recommend that you take out adequate travel insurance to cover the possibility of cancellation.

SERVICES

Bed linen and towels (except for swimming and gym towels) are provided. Unless requested otherwise, we will service your room on a daily basis, providing clean towels. Bed linen is changed every third day. Guests must not use towels provided in the bathrooms when using the swimming pool, gym or other on site amenities.

ARRIVAL AND DEPARTURE

The room will be ready for occupation from 4.00 pm on the date of arrival and must be vacated by 10.00 am on the date of departure. The Guest is responsible for notifying the Proprietors of any late arrival. Unless there are exceptional circumstances, we are unable to accept arrivals after 10.00 pm.

Existing Guests who intend to return to the property after 10.00 pm should advise the Proprietors and obtain a key for entry. Such Guests will be responsible for securing the property after their return and conducting themselves in a manner which will not disturb other Guests.

GUESTS’ RESPONSIBILITIES

Notice of any damage and breakages to the room or contents must be notified to the Proprietors immediately and, unless repaired or replaced by the Guest by arrangement with the Proprietors, the cost will be charged on departure or subsequently if the damage or breakage is discovered afterwards.

While on site, Guests must not act in a manner likely to cause offence or nuisance (including the playing of loud music) to other Guests.

AMENITIES

The Proprietors are not held responsible for:-

• Any loss or inconvenience that may be suffered as a consequence of any unforeseen inability to provide the specified accommodation and/or the on site amenities.
• Any loss or inconvenience that may be suffered as a consequence of any unforeseen breakdown in the supply of any mains services or equipment in the rooms.
• Any loss or inconvenience that may be suffered as a consequence of any unforeseen breakdown in the pumping/filtration or any other equipment used in the swimming pool.
• Any injury to Guests, or loss or damage to their personal belongings, including cars and contents, arising on site. Use of the accommodation and the on site amenities is entirely at the Guest’s risk.

Use of the swimming pool and gym is restricted to between the hours of 8.00 am and 10.00 pm.
Domaine de Forest reserves the absolute right to close the pool or gym for any period of time in circumstances where its representatives believe it to be necessary in the interests of health and safety.

High speed WiFi Internet access is available as a free of charge service to Guests. The Proprietors are not held responsible for any loss or inconvenience that may be suffered as a consequence of any unforeseen breakdown in the supply of this service or any difficulty in securing access while on site.

BREAKFAST

Breakfast is usually served between 8.00 am and 10.00 am. Early breakfasts may be arranged if requested in advance. Depending upon the time of the early breakfast, the menu may be limited owing to the unavailability of fresh bakery items from the local supplier.

EVENING MEALS

Under normal circumstances, we do not offer evening meals. As an alternative, a high quality local restaurant offers a warm welcome to Guests of Domaine de Forest. For large parties, and with suitable advance warning, we may be able to call upon the services of a local chef to prepare an evening meal to be served in our dining room.

CONCESSIONARY GREEN FEES

Guests of Domaine de Forest are eligible for a 20% discount on the green fees of Golf de la Porcelaine. To receive this discount, Guests should advise the Receptionist on paying the green fees. Under no circumstances can the Proprietors be held responsible in the unlikely event of suspension or cessation of this concession.

BROCHURE AND WEBSITE DETAILS

Whilst every effort has been made to ensure that the details provided are accurate, the representations and descriptions will not give rise to any liability on the part of the Proprietors.

ADDITIONAL PERSON SUPPLEMENT

Each room/suite has a normal maximum occupancy level as indicated in the room/suite descriptions. When requested, we will make every effort to accommodate additional persons by providing extra beds. There is a supplement of 25 € per night for each additional person over the maximum specified.

VISITORS

Access to the accommodation and to the site and its amenities is restricted strictly to Guests as notified in the original booking. Under no circumstances should Guests invite visitors to the site without the prior permission of the Proprietors. A charge of 10 € per day (or part thereof) will be made for visitors to the site. This includes access to on site amenities but does not include overnight accommodation. Unless agreed with the Proprietors in advance, Guest substitution during the course of a stay is not permitted.

CHILDREN

For reasons of health and safety of our Guests, we have to apply certain age restrictions. The nature of the site makes it unsuitable for babies and children under 12 years old. In exceptional circumstances, parties with younger children may be permitted at the discretion of the Proprietors and on the strict understanding that the parents/guardians of young children will maintain an appropriate level of supervision at all times while on site, and that every effort is made to prevent nuisance and annoyance to other Guests. Under no circumstances can children under the age of 16 be admitted to the gym which also incorporates the sauna and jacuzzi. Children under the age of 16 are not permitted to use the swimming pool nor the trampoline without adult supervision.

ANIMALS

For the convenience and comfort of all our Guests, animals are not permitted on site.

SMOKING

For the convenience and comfort of all our Guests, we operate a strict No Smoking policy within all rooms and buildings. Smoking is permitted at the Poolside Bar where ashtrays are provided.

PARKING

For the safety, convenience and comfort of all our Guests, the use of motor vehicles on site must be minimised. Parking/waiting is restricted to the designated Car Park except when loading and unloading at the beginning and end of the stay. Visitors with large vehicles and/or trailers should advise the Proprietors in advance of their visit in order to ascertain the availability of parking. The use of recreational motor vehicles, such as quad bikes, is strictly forbidden on site.